Tim Kelsey of the National Health Service (NHS) Commissioning Board discusses his new role as National Director for Patients and Information, and outlines how the new customer-service vision for the NHS can be achieved.
A Patient-Centered National Health Service in the U.K.
![tim-kelsey Tim Kelsey](/sites/default/files/styles/hero_image_desktop/public/images/___media_images_multimedia_2012_sep_tim_kelsey.gif?itok=cAWWK7QU)
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