April 14, 2009 - In 2005, under pressure to improve performance on indicators of financial well-being, patient satisfaction, and clinical quality, St. Mary's Health Center leadership made a deliberate decision to focus on Centers for Medicare and Medicaid Services process-of-care measures, or "core" measures.
Case Study
April 14, 2009 - Oklahoma Heart Hospital, a for-profit hospital in Oklahoma City, Okla., has consistently demonstrated high adherence to process-of-care or "core" measures and high patient satisfaction.
Case Study
July 19, 2007 - By agreeing to a long-term contract that tied a portion of physician income to electronic medical record adoption, Massachusetts' largest payer and one of its largest health care systems were able to shift their joint quality focus from process of care measurements to patient outcomes.
Case Study
March 12, 2007 - Marshfield Clinic of Wisconsin's experience suggests that information systems, care management, process redesign, and physician involvement are important to improving the quality and efficiency of care in response to pay-for-performance incentives.
Case Study
March 9, 2007 - The Wisconsin Health Information Organization (WHIO), a coalition of managed care companies, employer groups, health plans, physician associations, hospitals, and doctors, is building a database of health care information intended to enhance the transparency, quality, and efficiency of the health care system.
State Profile
June 29, 2005 - This study identifies and describes the key ingredients in the success of four high-performing hospitals across the country.
Tool
May 26, 2005 - The state of Minnesota has joined with private business and labor groups in a "Smart-Buy Alliance" to drive quality improvements and efficiencies in the health care delivery system.
State Profile
March 7, 2005 - The Robert Wood Johnson University Hospital Hamilton embedded the Baldrige National Quality Award principles of performance excellence into its management and operations through a process of self-assessment, external evaluation, and strategic organizational improvement.
Case Study
January 20, 2005 - Missouri Baptist Medical Center aimed to improve outcomes by enhancing its ability to intervene when patients show signs of deterioration and thus prevent emergency response crises like cardiac or respiratory arrest.
Case Study
January 20, 2005 - In improving the effectiveness and safety of patient care in its ICU, the Porter Valparaiso Hospital Campus ICU joined the Transformation of the Intensive Care Unit (TICU) national collaborative sponsored by VHA Inc.
Case Study
January 20, 2005 - Kaiser Permanente instituted a program to promote effective teamwork and communication among care teams working in high-risk areas such as surgery and obstetrics.
Case Study
August 23, 2004 - Group medical appointments have the potential to increase access to physicians, improve patient satisfaction, and increase physician productivity.
Case Study
August 23, 2004 - In 1996, General Motors and the United Auto Workers Union launched a comprehensive preventive health program for employees, LifeSteps, which involves education, health appraisals, counseling, and other interventions.
Case Study
August 23, 2004 - To shorten hospitalization for deep vein thrombosis, Henry Ford experimented with the use of an expensive new drug, low molecular weight heparin, and set up a lipid clinic to maximize the benefit of powerful new cholesterol-lowering drugs.
Case Study
August 23, 2004 - Group Health Cooperative made tobacco cessation a priority by identifying smokers and engaging them in behavioral counseling.
Case Study