November 20, 2008 - To build trust with patients and improve continuity of care, a tribally run ambulatory clinic in Southern California assigned patients with chronic conditions to one of several teams of providers.
Case Study
January 14, 2008 - This toolkit provides comprehensive guidance to health plans, hospitals, and other health care providers on how to collect information about patients' race, ethnicity, and preferred language, and how to do so with efficiency and respect.
Tool
October 11, 2007 - In an effort to reduce racial and ethnic disparities in health care, Washington State has joined New Jersey in requiring cultural competency training for certain health care professionals.
State Profile
March 12, 2007 - A state university created a telehealth network to improve the health of nearby underserved and isolated populations through education, research, and service.
Case Study
March 12, 2007 - Iowa's largest integrated health care system converted health literacy research into practice and policy by using multidisciplinary teams to implement proven interventions and tools throughout its organization.
Case Study
January 26, 2007 - This toolkit, based on the experiences of a workgroup of Medicaid managed care organizations, provides strategies for reducing racial and ethnic health disparities.
Tool
September 21, 2006 - Created by a group of medical students, the ImproveHealthCare.org Web site aims to inform the next generation of physicians about the major issues in health care today and their effects on the practice of medicine.
Tool
November 15, 2005 - For the first time, national standards of practice for health care interpreters have been established to improve the quality and consistency of interpreting in U.S. hospitals, health plans, and other medical settings.
Tool
October 13, 2005 - The Association of American Medical Colleges has produced a tool that medical schools can use to improve cultural competency training.
Tool
October 4, 2005 - Michigan's Medicaid program has taken an aggressive, multipronged approach to addressing racial and ethnic health disparities.
State Profile
October 4, 2005 - New Jersey has recently become the first state to enact legislation mandating that physicians receive cultural competency training.
State Profile
June 29, 2005 - The "learning collaborative" model shows promise for making community health centers more efficient and patient-focused.
Tool
August 11, 2004 - A revamped general medical assistance program in Wisconsin is providing indigent patients ineligible for other coverage with access to primary care.
State Profile
August 6, 2004 - The increasing immigrant population has presented a number of challenges, including how to provide appropriate health care services to patients with limited English proficiency. A number of government and private sector programs are seeking to address this issue.
Tool
August 3, 2004 - Community Care of North Carolina develops local networks of primary care providers to coordinate prevention, treatment, referral, and other services for Medicaid enrollees.
Case Study