July 2, 2009 - Group Health Cooperative (GHC) is a nonprofit, consumer-governed health care organization serving 580,000 members in Washington State and Idaho through an integrated multispecialty group practice and a network of community providers.
Case Study
July 2, 2009 - Fifteen case studies illustrate how diverse types of organized health care delivery systems promote higher performance through information continuity, patient engagement, care coordination, team-oriented care delivery, continuous innovation and learning, and convenient access to care.
Case Study
May 22, 2009 - At The Valley Hospital, hospital leaders exemplify on a daily basis the hospital's dedication to patient service. Each morning, the chief executive officer and chief financial officer visit patients.
Case Study
April 14, 2009 - In 2005, under pressure to improve performance on indicators of financial well-being, patient satisfaction, and clinical quality, St. Mary's Health Center leadership made a deliberate decision to focus on Centers for Medicare and Medicaid Services process-of-care measures, or "core" measures.
Case Study
April 14, 2009 - Oklahoma Heart Hospital, a for-profit hospital in Oklahoma City, Okla., has consistently demonstrated high adherence to process-of-care or "core" measures and high patient satisfaction.
Case Study
December 19, 2008 - Brigham and Women's Hospital is a leading hospital nationally on measures of patient satisfaction.
Case Study
December 19, 2008 - By focusing intently on patient–staff interactions and patients' needs, Hutcheson Medical Center has turned around its quality and financial indicators in the last two-and-a-half years.
Case Study
December 19, 2008 - By focusing on patient satisfaction and engaging frontline staff in improving care, Munson Medical Center has become one of the better large hospitals in the United States in terms of overall patient satisfaction.
Case Study
November 20, 2008 - To build trust with patients and improve continuity of care, a tribally run ambulatory clinic in Southern California assigned patients with chronic conditions to one of several teams of providers.
Case Study
September 26, 2008 - Concord Hospital is a 295-bed, not-for-profit community hospital, located in Concord, N.H.
Case Study
September 15, 2008 - A pediatric practice in Oxford, Ohio, adopted a standardized developmental screening tool as part of a demonstration program led by the American Academy of Pediatrics.
Case Study
August 28, 2008 - The Family Medicine Practice of The Polyclinic is one of 12 primary care practices included in this case study project of high-performing patient-centered primary care practices.
Case Study
August 28, 2008 - Grant Community Clinic is one of 12 primary care practices featured in Commonwealth Fund case studies of patient-centered practices.
Case Study
June 26, 2008 - The Spring Street site of the Wheaton Franciscan Medical Group (WFMG) is one of 12 primary care practices featured in Commonwealth Fund case studies of high- performing patient-centered primary care practices.
Case Study
March 19, 2007 - This case study highlights a community hospital's experience in putting patients and their families at the center of its strategy for improving clinical outcomes, patient experience, and corporate performance.
Case Study